The contents of these webpages are provided for general information and without any endorsement or guarantee of quality by Rennies Travel (Pty) Ltd (Rennies Travel), unless specifically indicated to the contrary. Every effort has been made to provide the most current, correct and useful information. Inadvertent errors may occur, however, and Rennies Travel cannot be held responsible for any errors, inaccuracies or omissions.

Internet Booking

1. By using the renniestravel.com website, you signify your agreement to be bound by these conditions.

We will do our best to ensure uninterrupted availability of the website and that transmissions will be error-free, but this cannot be guaranteed because of the nature of the Internet. In addition, your access to the website may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

2. You understand that you, and not Rennies Travel, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website:

for fraudulent purposes, or in connection with a criminal offence or other unlawful activity; or

to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or that is otherwise injurious to third parties; or objectionable.

3. When you place an order to purchase a travel product through renniestravel.com, your order represents an instruction to us to place an order on your behalf with the supplier. renniestravel.com is not the product supplier, and we will place your order with the supplier subject to the supplier's terms and conditions. By instructing us you accept that your purchase of the travel product will be governed by the supplier's terms and conditions, and that if you have any complaint about the product, your right of recourse will lie against the supplier and not against renniestravel.com.

You accept that the supplier may change the travel product, for example, an airline may change its flight schedules. We will send you any communication we receive from a supplier about your transaction, but will not be liable to you if we are not notified by the supplier of such change.

4. In terms of the Electronic Communications and Transactions Act no cooling off period applies in respect of transportation, accommodation or similar products and services.

5. renniestravel.com will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to you and us when you commenced using the website, or when you instructed us to place an order on your behalf. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to you and us when you commenced using the website or when you instructed us to place your order.

6. We will not be responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.

7. These conditions are governed by the laws of South Africa. You agree, as we do, to submit to the jurisdiction of the South African courts.

8. We communicate with you by e-mail or by posting notices on the website. For all purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You agree that any communication in connection with your order, including changes in flight details, accommodation, or any other travel product, may be sent to you electronically to your email address.

9. By instructing us to place an order on your behalf and utilise your credit card as the means of payment you warrant that:

the credit card details are correct;

you are the card holder and are lawfully entitled to use the card for this purpose;

this transaction does not exceed your credit and other limits specified by the card issuer.

You further agree that Rennies Travel will not be liable if the transaction is rejected for any reason by the credit card issuer or the supplier.